NPE is not how any game keeps its subscribes past the NPE phase for that matter

It's not about the 'griefing' - god knows I've been in eve a long time and whilst I know it's there it's actually pretty rare on the statistical scale. It's about locking the buggers up and giving them a controlled environment to learn in.

I would argue that they don't effectively communicate those points. Mainly because the game does not compel you to read the information rather than click through it all and check the objective foot note. That isn't to say that you should force them to read it all, but there certainly is more incentive for finishing quickly and reading thoroughly when the average player brings their average MMO assumptions to the game.

The tutorials need to break those assumptions and show the player that they need to learn adapt new strategies to this game. Mostly because of how abstractly removed EVE is when compared to the average MMO experience.

No amount of splashing around in the kiddie pool will prepare someone for EVE. What they need is a flight/combat simulator similar to Tie Fighter. People need to be able to train to actually fly ships, not just learn what the buttons do. The trial and error method of combat training in this game is one of it's biggest faults. Noobs spend all that energy earning ISK for their ships and then lose them in seconds for reasons they can't comprehend with so little time to analyze before they wake up in a med clone. They lose that hard won ISK, the ship, and the lesson, all in one explosion. It's a trifecta of reasons to quit before the trial expires.

This is a great idea. Generally speaking, people who try to play this game, without help from someone who has already been playing, are completely and utterly lost for weeks and weeks. Is that a good thing? For some, yes. For most, no.